Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: August 8, 2025
Property Pulse ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform and services.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
1. Personal Information
We collect information you provide directly to us, such as when you create an account, search for properties, or contact us for support.
Examples: Name, email address, phone number, profile picture, preferences, search history, saved properties, communication preferences
2. Property and Search Data
We collect information about your property searches, preferences, and interactions with our platform to provide better recommendations and services.
Examples: Search queries, viewed properties, saved searches, price range preferences, location preferences, property type interests
3. Usage Information
We automatically collect certain information about your device and how you interact with our services to improve functionality and user experience.
Examples: Device information, browser type, IP address, pages visited, time spent on pages, click patterns, error logs
4. Location Information
With your permission, we may collect location information to provide location-based services and property recommendations.
Examples: GPS coordinates, city/region, postal code, approximate location based on IP address
We use the information we collect for various purposes, including:
Service Provision
Provide, maintain, and improve our real estate platform, including property search, recommendations, and user account management.
Personalization
Customize your experience with personalized property recommendations, search results, and content based on your preferences and behavior.
Communication
Send you important updates about our services, respond to your inquiries, and provide customer support.
Analytics and Improvement
Analyze usage patterns to improve our platform, develop new features, and enhance user experience.
Security and Compliance
Protect against fraud, ensure platform security, and comply with legal obligations and regulations.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- •Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., hosting, analytics, customer support)
- •Legal Requirements: When required by law, court order, or to protect our rights, property, or safety
- •Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- •Consent: When you have given us explicit consent to share your information
- •Aggregated Data: We may share anonymized, aggregated data that cannot identify individual users
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmission is encrypted using industry-standard SSL/TLS protocols
Access Controls
Strict access controls and authentication mechanisms protect stored data
Monitoring
Continuous monitoring and regular security audits to detect and prevent threats
Depending on your location, you may have certain rights regarding your personal information:
Access & Portability
Request access to your personal data and receive it in a portable format
Correction
Request correction of inaccurate or incomplete personal information
Deletion
Request deletion of your personal data under certain circumstances
Restriction
Request restriction of processing of your personal information
Objection
Object to processing of your personal data for certain purposes
Withdraw Consent
Withdraw consent for data processing where consent is the legal basis
To exercise these rights: Contact us at support@propertypulsegh.com with your request. We will respond within 30 days and may require identity verification.
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. For detailed information about our use of cookies, please see our Cookie Policy.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- •Account data: Retained while your account is active and for 2 years after account closure
- •Usage data: Retained for up to 2 years for analytics and improvement purposes
- •Communication records: Retained for up to 3 years for customer support purposes
- •Legal compliance: Some data may be retained longer to comply with legal obligations
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers, including:
- •Standard contractual clauses approved by relevant data protection authorities
- •Adequacy decisions by competent data protection authorities
- •Other appropriate safeguards as required by applicable law
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@propertypulsegh.com
Privacy Officer: privacy@propertypulsegh.com
Address: 18, Quartey Papafio street, Airport Residential Area, Accra
Response Time: We will respond to privacy inquiries within 30 days
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- •Update the "Last updated" date at the top of this policy
- •Notify you via email or through our platform about significant changes
- •Obtain your consent where required by applicable law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.