Help Center

Frequently Asked Questions

Find answers to common questions about Property Pulse. Can't find what you're looking for?Contact our support team.

General

What is Property Pulse?
Property Pulse is an AI-powered real estate platform that helps agents manage their business, list properties, and connect with clients. We provide intelligent insights, team management tools, and comprehensive property management features.
How do I get started?
Simply create a free account and start listing your first property. You can upgrade to a paid plan anytime to unlock more features like team management, AI insights, and priority placement.
Is there a mobile app?
Yes! Property Pulse is fully responsive and works great on mobile devices. You can access all features through your mobile browser, and we're working on dedicated mobile apps.

Pricing & Plans

What payment methods do you accept?
We accept mobile money (MTN, Vodafone, AirtelTigo), credit/debit cards, and bank transfers through our secure payment partner Hubtel.
Can I change my plan later?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately for upgrades and at the next billing cycle for downgrades.
Is there a free trial?
We offer a permanent free tier with 3 property listing. All paid plans start immediately with full access to features.
What happens if I exceed my limits?
You'll receive notifications when approaching limits. To add more listings or team members, simply upgrade your plan.

Team Management

How many team members can I add?
The number depends on your plan: Free (0), Basic (2), Pro (5), Premium (10). You can upgrade anytime to add more team members.
What roles can I assign to team members?
You can assign roles like Agent, Manager, or Admin. Each role has different permissions for managing properties, team members, and account settings.
How do I invite team members?
Go to your subscription page and click 'Invite Member'. Enter their email address and select their role. They'll receive an invitation email to join your team.

Property Management

How many properties can I list?
Free plan allows 3 property, Basic allows 10, Pro allows 50, and Premium allows unlimited property listings.
What information do I need to list a property?
You'll need basic property details (address, price, type), photos, property features, and contact information. Our AI can help suggest optimal pricing and features.
Can I edit my property listings?
Yes! You can edit all property details, photos, and settings at any time. Changes are reflected immediately on your listings.

AI Features

What AI features are available?
Our AI provides price predictions, market insights, property recommendations, automated property descriptions, and intelligent lead scoring.
How accurate are the AI predictions?
Our AI models are trained on extensive real estate data and achieve high accuracy rates. However, all predictions should be used as guidance alongside your professional judgment.
Which plans include AI features?
AI features are available on Pro and Premium plans. Basic plan includes basic insights, while Free plan has limited AI functionality.

Security & Support

Is my data secure?
Yes! We use industry-standard encryption, secure servers, and follow best practices for data protection. Your information is never shared without your consent.
How can I get support?
You can contact our support team through the contact page, email, or live chat. We also have comprehensive documentation and video tutorials.
What if I have technical issues?
Our support team is available 24/7 to help with any technical issues. We typically respond within a few hours and resolve most issues quickly.

Still Need Help?

Our support team is here to help you succeed. Get in touch and we'll get back to you as soon as possible.

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Property Pulse

AI-powered real estate platform helping you find your perfect home with intelligent recommendations and market insights.

Connect

    Contact Us

    support@propertypulsegh.com
    +233 50 4111 933
    18, Quartey Papafio street, Airport Residential Area, Accra

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